Frequently Asked Questions (FAQ)

Find answers to the most frequently asked questions about Click & Rent. If you can’t find what you’re looking for, please get in touch with us.

How do I book a property?

Choose your preferred property, check its availability, and complete your booking in just a few simple steps through our secure platform.

What’s included in the rental price?

The rental price covers accommodation for the selected period and a cleaning fee. Any additional services or optional extras are clearly listed in the property’s description.

What are the cancellation and refund terms?

You can cancel your booking in accordance with Click and Rent’s cancellation policy. Refunds are processed directly by our team and depend on the timing of the cancellation.

How are payments handled?

All payments are processed securely through our protected system, ensuring that your personal and financial information remains safe at all times.

How can I contact Click and Rent?

You can reach us via live chat, email, or phone. Our support team is available to provide quick assistance and answer any questions you may have.

How do you ensure the safety of properties and profiles?

All properties are verified and inspected by our team, and every user profile is authenticated to maintain the highest levels of trust and security.

What should I do if I encounter a problem during my stay?

If any issue arises during your stay, please contact our team through live chat or email. We’ll respond promptly and make sure the matter is resolved as quickly as possible.